When contacting customer support for account-related issues, they may ask you for your User ID number. Read below how to locate this in the app.
![](https://incrediblemaths.com/wp-content/uploads/2021/01/Screenshot_1610109844-485x1024.png)
Open the Menu and click “My Account”
![](https://incrediblemaths.com/wp-content/uploads/2021/01/Screenshot_1610109965-485x1024.png)
Here you will find the User ID. You can hold down to select it and then copy it.